Customer Reviews
Superb product & easy install
Initially I had planned to have a local auto electronics shop do the installation, but someone on a Facebook group told me it was far too simple to require that. I was skeptical but they were right. Installation was quick and simple. After a day or so I liked it so much I ordered additional sensors so that I could monitor the interior of the RV. It was a Saturday when I did the initial installation, and I reached out to customer service via email regarding a question I had. This is apparently a family owned business and someone responded immediately with assistance and even provided their cell number. The notifications I receive via my cell phone are immediate as in within a few seconds of the alert going off (letting me know there is motion inside the van or a door has been opened or the refrigerator temperature has risen, etc.). HIGHLY RECOMMEND.
RV Whisper Monitor Placement Is Essential for Reliable Sensor Connectivity
After I contacted the manufacturer to resolve sensor reliability issue I was having, monitor placement in the rig is probably the most crucial part on the installation and setup process.
This is a recent purchase – month old (Jun 2020) – and given the lessons learned I think this product works extremely well and encourage every RVer to consider adding this to their rig stuff.
I think the Ux interface (Graphical User Interface) could use some improvement, mainly button & letter color usage otherwise no grips.
Very easy to set up and works great!
Have this RV Whisper system in our 5th wheel RV and it is working great. One temperature monitor for the inside temperature, another for outside temperature, and the third is inside the refrigerator. The power monitor easily hooked to the batteries. And the system had no trouble connecting to the two Mopeka propane tank monitors we already had. The app works great, making it very easy to check everything. It communicates to the internet via a hotspot in the RV. So far I am very impressed with how well this monitoring system works! It will be great to check the RV status when the dogs are inside.
Great monitoring system
Bought this to go in our motorhome to monitor the temperature while we are out. We go on hikes and football games and leave our dogs in the motorhome. Now we can monitor the temperature from anywhere and be sure they are safe. We use a jetpack for our WiFi router so it has built in battery backup. The app is easy to navigate and setup was a breeze. Highly recommend
GREAT CUSTOMER SERVICE
We had trouble getting ours set up. Not because of the RV Whisper. Because we are technically challenged. Ed was on the phone with us for well over 2 hours total. He got us up and running. Customer service is impeccable!!!
Easy Install and Peace of Mind
Easy install and fantastic product. Highly recommend for anyone with pets. I will be purchasing every sensor possible. Love love love!
Best RV Sensor system on the market
The installation was simple, since all of the sensors are wireless bluetooth. After I played with it for a while, I liked it so much I bought every sensor, including 6 temperature sensors, battery monitor (wonderful product also) tire pressure sensor, door open sensors, motion detectors, propane level sensors, shore power sensor and water detector. Every RV should at least have the battery monitor and temperature sensors in the fridge and freezer. After a few months of watching my Norcold fridge/freezer temperatures, I scrapped it and bought an Indel B solar fridge/freezer. I have installed the RV whisper in all my friends RVs.
Great product with even better support!
Great product for our pets safety. Was easy to initially set up……however, I had difficulty with the consistent connections through my cell phone and jet pack. After several calls with rvwhisper support only fixed the problem temporarily each time, in frustration after three calls of the better part of an hour each, I requested a full refund, which without hesitation was no problem.
My wife encouraged me to not give up rather get back on the phone and figure this out. Which I did. To our great pleasure Mr Bender continued to look at what the issue was. He checked the app, the monitor station, memory chip which had already been replaced earlier, power cords, 12v adapter, power plug to 110v, my jet pack and iPad/iPhone, software on rvwhisper’s system. Everything possible why the system was intermittent.
And he figured it out. It doesn’t matter what the issue rather Mr Bender spent as much time and effort as needed to solve all while remaining calm, professional and personable. The product is fantastic, the service as good as it could be. Other companies could take a page in real customer service.